Welcome to Richmond Office Products Depot
We collect your personal information to enhance our website so that we may offer you a more personalised, tailored service. The types of information we may collect may include your name, email address, postal address, phone number, or mobile number(s), credit reference details, date of birth. We also use this information to undertake any dealings or transactions with you (see our site Terms and Conditions for further details).
Please also view our Terms and Conditions page establishing the use, disclaimers, and limitations of liability governing the use of this website.
We will collect personal information by lawful and fair means and, where possible, directly from you, or otherwise with your knowledge or consent, such as when you access, browse, or use our website, request to receive communications or contact us to leave an enquiry, submit a supplier or owner/operator application, or when you otherwise provide us with any personal information (including at any OPD store).
You may decline our requests for personal information, however, this may restrict your access to certain information across our website, and may mean we are unable to provide certain services to you.
The information we collect from you may be used in one of the following ways (by way of example):
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested and will be held and or arranged by OPD for only as long as necessary to achieve the purposes for which we collected the personal information.
Where we record or store personal information that we collect from you, we will take reasonable steps to ensure that such information is accurate, complete, up to date and kept secure using generally accepted standards of security. We hold personal information across various formats. These include electronic and physical forms, on servers, cloud-based storage, databases, and filing systems.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Does OPD disclose any information to outside parties?
Only specified Office Products Depot employees are able to access your personal data. The level of accessibility to your personal data is proportional to the job function that each team member performs.
Certain information may be made accessible to other persons or body corporates engaged by Office Products Depot for or in relation to any of the purposes listed in "use of information" in our Terms and Conditions. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These third parties include manufacturers, suppliers, lawyers, accountants, credit reference providers, computer system and data services providers.
In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
We may also disclose your credit information, including account information, default information, repayment history and identification information to credit reporting agencies.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety, any third party which disclosure is permitted or required under law, and any other party authorised by you. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We may disclose aggregated shopper statistics, but none of these statistics will contain any information about identifiable customers and their individual shopping habits.
How secure is my personal information?
We are aware that you may be concerned about the privacy and confidentiality of your personal information.
We have taken many steps - from both technical and systems perspectives - to ensure that your information is well protected, and a login name and password may be required to visit secure areas of our website. We recommend that you do not disclose your login ID and password to anyone, and you should ensure that your password is kept secure and cannot be discovered by anyone else.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification.
What is Office Products Depot policy on allowing me to view and update my personal information? Where your personal information may be readily retrieved, and subject to certain grounds of refusal set out in the Act, you have the right to request access to it and if applicable, shall have the right to request correction where required, by notice in writing to us at the address below. You are also able to access and change personal information held by Office Products Depot in the "User Profile" area.
Yes, cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website, and we provide them solely for your information and convenience. These third-party sites have separate and independent privacy policies which we suggest you review before you provide personal information. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we welcome any feedback about these sites.
Privacy Concerns, Questions or Complaints
Office Products Depot Limited
Email: firstname.lastname@example.org Phone: 0800 OFFICE (633423) Address: 34 Barry's Point Road, Takapuna, Auckland, 0622, New Zealand
Once we receive your complaint, we will respond to you within a reasonable period of time (within 20 working days). If you are still not satisfied, you can contact the Office of the Privacy Commissioner by:
Phone: 0800 803 909 (from 8.30am to 5pm, Monday to Friday)
Post: PO Box 10-094, The Terrace, Wellington, 6143
This policy was last modified on 11 August 2021